Reference

Legal terms for your India account

g900 sets out the legal terms that apply when you create, use, verify, or close your account in India.

Account termsLocal-law accessData requestsCookie choices
g900 Legal terms for your India account
HELP CHANNELS

Three contact routes for legal queries

Legal questions often need a clear trail, so we route them through account-linked channels rather than public comments.

Account help desk Use the help desk when your legal query relates to account access, document checks…
Data request email Send data access, correction, deletion, or cookie queries through the email path shown inside…
Payment record query For UPI, Paytm, PhonePe, or Google Pay records, share the transaction ID and timestamp…
DATA CARE

Six ways we handle legal records

Our legal handling is built around proof, permission, and clear account records. We collect only what is needed for access, wallet matching, security checks, support replies, and legal duties.

Identity checks

When account status, withdrawals, or access changes are disputed, we may request identity proof. The check helps confirm that the person asking for legal action is linked to the account.

Cookie choices

Cookies help us keep sessions active, detect unusual access, and measure site errors. Where choices are available, you can adjust them through your browser or account area without affecting legal notices.

Security records

We keep device, login, IP, and session records to assess account safety and investigate disputed activity. These records may be retained when needed for legal claims, fraud checks, or regulatory requests.

Payment matching

UPI, Paytm, PhonePe, and Google Pay references are compared with wallet entries, timestamps, and account names. This helps us answer transaction disputes without exposing unrelated banking details.

Retention periods

Some records are kept after account closure where law, tax, fraud prevention, or dispute handling requires it. When retention is no longer needed, we delete, anonymise, or restrict access to the record.

Change requests

If your name, phone number, email, or payment reference is wrong, contact us from the account-linked channel. We verify the request first, then tell you what can be updated.

Your legal questions answered clearly

These answers explain how we handle legal rights, account records, payments, cookies, and access requests. They are written for account holders in India and should be read with the full terms. If your situation depends on state or local rules, the legal position may differ.

Access depends on local law and is available where local law permits. If your location, documents, or payment route raise a legal issue, we may restrict account use until the matter is checked.

We may keep account details, login records, device data, payment references, support messages, and verification files. These records help us answer disputes, meet legal duties, and protect account access.

Contact us through the account-linked email path and state what you want to access. We verify your identity before sharing records, because legal data cannot be released to an unconfirmed requester.

Yes, you can ask us to correct details such as name spelling, phone number, email, or payment reference. We may request proof before making changes that affect access or wallet records.

UPI, Paytm, PhonePe, and Google Pay references help match a bank-side transaction with your wallet entry. We use them when deposits, withdrawals, or legal account queries need clear payment proof.

You can request closure through the account-linked channel. Before closing, we may check identity, pending wallet activity, disputes, and retention duties, then confirm what records must remain for legal reasons.

Use the data request email shown in your account area for cookie, retention, correction, or deletion queries. We explain what can be changed and what must remain due to legal duties.